Ready for an exclusive deal? Simply copy the applicable coupon code, add qualifying items to your cart and apply it when checking out. Printable coupons are also available if you have a physical store nearby - so don't miss this fantastic offer!
How do I change or cancel my order?
We take every measure to ensure our customers receive the best possible products and services. However, after an order is placed we may need to make adjustments based on inventory levels or other factors at our discretion, even if a credit card authorization has been given. We regret that orders which have already begun being shipped cannot be changed in any way; this includes delivery address information and product details included within the transaction itself.
Is the online order secure?
With Bostingner, you can rest assured your personal information is well-protected. We use encryption and advanced password protection measures with SSL for maximum security of sensitive data - so no need to worry about payment details being stored on our servers!
How to set a shipping address?
We require all our customer information to be in English - including punctuations! If you are entering an address with Non-English characters, please use similar English alphabet letters instead.
Am I able to change my address after order confirmation?
If you need to update your shipping address, don't wait too long! We can make minor revisions within the next few hours of placing an order. After that, we won't be able to adjust it - so remember to check for accuracy before submitting. When in doubt about how long customs will take with a package, always use your home address instead of one from vacation spots or other transient locations.
How much time does shipping take?
At our USA Warehouse, every order is handled quickly and with the utmost efficiency. Typically they arrive within 7 business days of shipment date - however sometimes delays are unavoidable due to customs clearance in your country or transportation disruptions from carriers affected by COVID-19. Rest assured that we will do all we can to ensure each delivery arrives as soon as possible!
What is Bostingner's return policy?
At Bostingner, we want to make sure you are fully satisfied with your purchase. If for any reason this isn't the case, please get in touch within 30 days of ordering and our team will be more than happy to offer an exchange or refund - just click here for further details on our Refund Policy.
About Bostingner
For over ten years, Bostingner has been dedicated to providing households with the perfect shower system for a relaxing and rejuvenating experience. Our expert global sales team utilizes online services and personalized customer support to ensure our customers get the best products conveniently from their home. With an economic foundation, strong relationships , cutting-edge technology capabilities; as well as considerable scale operations and logistical partners in place - we guarantee that you'll enjoy your very own spa day right at home!